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For the whole machinery, and each subsystem, we only provide constrained characteristic guarantee if not stated otherwise. The quality warranty covers defects due to faulty components or poor craftsmanship We aren't responsible for common wear and tear or misuse of your product. Aforementioned is therefore not covered by our warranty. Deterioration can often be repaired that are not covered under guarantee, at minimal cost. Quotations will be promptly available upon appeal.The machine(s) which you are going to purchase, will be demanding a routine service. Everyday wear and tear replacement at a minimal cost, checking and adjustment as well as common cleaning are included within the service plan. It is necessary that your machine(s) is serviced in the equivalent of dual that period, should you not service your machine(s) in the chosen service period, elseways your service warranty will be worthless and not viable. This is to say that within which case we choose that your machine is serviced once every 3 months, it is vital that you get your machinery rectified within every 6 month period or your warranty will not be legit.
When a service is supplied at your premises by a technician, it points to to a call-out. A call-out cost will be charged except for when the call-out is covered by each and every time of the above named plans or confirmed by the the company. At the instant of this quotation, for one day 1 technician is R 995.00 for Saturdays, R 1 495.00 for Sundays or Public Holidays and R 695.00 for weekdays.Accommodation as well as travel costs to your place, accompanying the call-out cost, are on your account if required. The technicians necessary preparations to be carried out to get picked up as well as sent back, are recommend to be carried out by you. If you would wish for us to come to you, the current rate is R 8.00/kilometer multiplied by the traveling distance between our premises as well as your place.Beneficially seek an answer about call out as well as traveling costs in advance as those costs may differ extent by extent without notice.If you just would like our specialist to take a look at your appliance for your satisfaction or would like to know if the machine is set to operate optically, our maintenance plan is here for you. We will not charge any fees for the technician we provide. Our experts will be able to provide you with information on whether an back-up or additional assistance or spares restoration is needed or if everything is in order. During maintenance visits no repairs or excessive labour work will be done and reservations should made for this to be completed at your and our quickest convenience.A particular barcode is presented with all our mainline of machines. You will for this reason regularly be able to analyze the machinery's warranty information and servicing history on our database or while logged off - in any form and at any moment. By using the barcode we value our machinery's assurance and service. This insures your ultimate benefit on both the service and resell of your machinery's.
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