All the images are for illustration causes only, for this reason the machines hue, outlines or features may vary from that in the portrait. We have the authority to modify, abolish or upgrade slight features while preserve the major characteristics and specifications. You are welcome to appeal a list of attributes beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We provide limited attribute guarantee on the whole machine, and each subsystem lest stated differently. The attribute warranty covers weaknesses by cause of defective materials or poor craftsmanship General wear and tear or misuse of your machine is not our constraint. Aforesaid is for this reason not covered by our warranty. Usually damages can be repaired at minimum cost that are not covered under guarantee. Upon appeal, quotations are readily available.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Routine service is needed by the machine(s) you are going to purchase. The included service plan encloses everyday cleaning, checking and arrangement, as well as basic ravages of time replacement at a minimum cost. It is vital that your machinery is improved in the equal of dual that period, if you do not service your machinery in the preferred service period, or else your service guarantee will be worthless and ineffective. Meaning, you must get your machinery serviced within every six month period, if we choose that your machinery is rectified once every three months or your warranty will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Every time a technician supplies a service at your place, it points to to a call-out. Except when the call-out is concealed by each and every time of the above mentioned plans or confirmed by the the company, a call-out fee will be charged. One technician for one day is R 1 499.00 for workdays, Traveling for Saturdays including R 9 995.00 for resting days or Public Holidays at the instant of this quotation.In addition to the call-out charge, travel costs to your property and accommodation if crucial, are on your account. The adjustments for the technician to get picked up as well as sent back are suggested to be done by you. The ongoing percentage is R 9.95/kilometer multiplied by the driving distance between our branch including your property, should you desire for us to go to you.Generously analyze about call out and traveling costs in advance as those fees may differ instant by extent without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Whether you would prefer to find out if the machine is fitted to operate optimally, or you simply want our specialist to take a look at your appliance for your satisfaction, our servicing plan is perfect for you. No costs will apply for the experts we supply. Our experts will be able to recommend whether everything is in order or if an alternative or further maintenance or spare parts reinstatement is needed. Reservations must be made for repairs or excessive labour work to be done at your/our quickest convenience as no repairs or any such labour services will be carried out during servicing visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machinery's a individual barcode is sold. You will therefore constantly be able to analyze the machine's guarantee report and service history on our site or while disconnected - in any manner and at any instant. Our machines guarantee and maintenance are honoured by us using the barcode. This protects your maximum advantage on both the assistance and resell of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.