All the pictures are for illustration reason only, therefore the machines coloring, silhouettes or trademark may vary from that in the images. We reserve the rights to preserve the major features and specs, while modifying, removing or bettering small attributes. You are welcome to plea a catalog of attributes beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We supply limited trait warranty on the entire machinery, including each subsystem except stated differently. Defects due to unfit equipment or poor craftsmanship, are covered by the feature warranty. Common wear and tear or mis-usage of your component is not our responsibility. Our guarantee will therefore not cover aforestated. Often damages can be repaired at minimal cost that aren't covered under guarantee. Upon demand, quotations are readily available.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) which you are going to buy, will be demanding a regular service. Checking and arrangement, basic cleaning , as well as basic decrement restoration at a minimal cost are included within the service plan. Your service warranty will be useless and meaningless if you do not service your machine within the preferred service or if it is not fixed in the equal of twice that period. Meaning that in which case we choose that your machine is rectified once every 3 months, it is required that you get your machine rectified in every six month period or your warranty will not be legit. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a technician offers a service at your place, it points to to a call-out. Except for when accepted by management or included by each of the above named plans, a call-out fee will be required. At the time of this quotation, 1 technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if essential, are on your account. The plans for the technician to get picked up as well as sent back are recommend to be carried out by you. The prevailing percentage is R 9.95/km amplified by the traveling distance between our premises and your premises, should you choose for us to come to you.Those fees may vary extent by instant without notice, so kindly enquire about call out including touring costs ahead of time. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our service plan is perfect for you if you just want our specialist to take a look at your appliance for peace of mind, or if you want to know if the machine is set to operate optimally. We will not require any fees for the experts we supply. Our specialist will be able to advise if everything is in order or whether an different or additional service or spare reinstatement is needed. During maintenance visits no reconstruction or excessive labour work will be completed and reservations can be made for this to be practised at your and our quickest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machines a unique barcode is sold. For this reason your machinery's assurance data and assistance history will regularly be able to be checked in any way and at any term on our webpage or while logged off. We honour our machines warranty and service by using the barcode. This protects your maximum advantage on both the reselling and assistance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.