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For the entire machinery, and each subsystem, we only supply confined attribute warranty if not stated any other way. Poor craftsmanship including unfit material weaknesses are covered by the attribute guarantee. Frequent wear and tear or mis-usage of your equipment is not our fault. Aforementioned is accordingly not covered by our warranty. Of course, deterioration that aren't covered under guarantee can generally be repaired at a minimum cost. Quotations are readily vacant on demand.
The machinery you are going to buy needs a routine service. Checking and arrangement, everyday cleaning , as well as basic decrement restoration at a minimum cost are enclosed within the service plan. If you do not service your machine(s) within the recommended service period, it is crucial that your machine(s) is fixed in the equivalent of twice that period or else your service guarantee will be useless and void. This is to say, you have to get your machine serviced within every 6 month period, if we suggested that your machinery is serviced once every three months or your warranty will not be valid.
Every time a technician provides a service at your establishment, it refers to a call-out. Except for when the call-out is enclosed by any of the above plans or confirmed by the managers, a call-out fee will be required. At the instant of this quotation, one technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Travel costs to your establishment including settlement if necessary, are on your account, along with the call-out charge. We recommend that you arrange that the technician gets picked up as well as sent back. The prevailing rate is R 9.95/kilometer multiplied by the driving distance between our warehouse including your property, should you choose for us to travel to you.Without notice, those fees may vary extent by instant, thus generously seek an answer about call out and traveling costs beforehand
Whether you would choose to find out whether the appliance is fitted to operate optimally, or you only want our technician to take a look at your appliance for peace of mind, our maintenance plan is perfect for you. No costs will be assigned for the experts we provide. You will be advised by our experts whether an back-up or other maintenance or service parts restoration is needed or whether everything is in order. Reservations should be made for improvements or intense labour work to be practised at your/our quickest convenience as no repairs or any such labour actions will be practised during servicing visits.
With all our mainline of machines a particular barcode is sold. Analyze for this reason you will evermore be able to,in any manner and at any time, review the machinery's assurance report and maintenance history on our database or while logged off. By using the barcode we honour our machinery's guarantee and servicing. This insures your maximal benefit on both the maintenance and resell of your machinery's.