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We provide restricted attribute warranty on each subsystem except stated differently, as well as on the whole machinery. The characteristic warranty covers weaknesses as a result of defective equipment or poor craftsmanship We aren't liable for common wear and tear or mis-usage of your product. Our guarantee will therefore not cover aforesaid. Damages can generally be repaired that are not covered under warranty, at minimum cost. Upon demand, quotations are gladly available.
The machine(s) you are going to obtain needs a regular service. Analyzing and positioning, standard cleaning , as well as basic decrement replacement at a minimum cost are covered in the service plan. Should you not service your machine(s) in the suggested service period, it is compulsory that your machinery is serviced within the equal of twice that period otherwise your service guarantee will be invalid and void. This is to say, you should get your machinery fixed within every 6 month period, if we preferred that your machine is rectified once every three months or your warranty will not be valid.
Whenever a technician offers a service at your establishment, it refers to a call-out. Unless accepted by management or covered by each of the above plans, a call-out cost will be required. One technician for 1 day is R 1 499.00 for weekdays, Traveling for weekends including R 9 995.00 for resting days or Public Holidays at the point of this quotation.Travel costs to your premises and accommodation if necessary, are on your account, in addition to the call-out charge. The preparations for the technician to get picked up including sent back are chosen to be done by you. If you would wish for us to come to you, the existing rate is R 9.95/kilometer increased by the driving distance between our office including your place.Without notice, those fees may differ instant by instant, as a result beneficially analyze about call out and transport costs in advance
Our maintenance plan is suited for you if you only want our technician to take a look at your machinery for peace of mind, or if you want to find out if the machine is adjusted to function optimally. There is no cost for the specialist we supply. Our technician will be able to recommend whether everything is normal or if an different or further service or spare parts restoration is needed. Bookings must be made for adjustments or hard labour function to be done at your/our quickest convenience as no repairs or any such labour services will be practised during maintenance visits.
With all our mainline of machines a unique barcode is sold. You will for this reason always be able to review the machinery's assurance information and service history on our database or while disconnected - in any style and at any term. Our machines assurance and assistance are valued by us using the barcode. This protects your supreme benefit on both the service and resell of your machinery's.