The machines in the portrait's saturation, silhouettes or attributes may diverge from that in the photographs as all the pictures are for demonstration occasions only. While maintaining all prime attributes and description we have the rights to improve, abolish or upgrade slight attributes. You can request a list of characteristics in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the entire machine, and each subsystem, we only provide bounded quality guarantee if not stated otherwise. Poor craftsmanship as well as unfit material shortages are covered by the feature warranty. Everyday wear and tear or mis-usage of your product is not our constraint. Our warranty will therefore not cover aforesaid. Generally deterioration can be repaired at minimal cost that aren't covered under guarantee. Quotations will be promptly accessible upon inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Routine service is due by the machinery you are going to buy. Common ravages of time replacement at a minimal cost, investigation and adjustment as well as everyday cleaning are included within the service plan. Your service warranty will be null and ineffective if you do not service your machinery within the recommended service or if it is not serviced in the equal of twice that period. This is to say, if we recommend that your machine is rectified once every 3 months, you must get your machinery improved within every 6 month period or your warranty will not be credible. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a specialist provides a service at your premises, it refers to a call-out. A call-out cost will be requested except for when the call-out is covered by each and every time of the above named plans or accepted by the the company. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for weekdays. costs to your premises including accommodation if essential, are on your account, in addition to the call-out fee. The specialists required preparations to be carried out to get picked up including sent back, are preferred to be done by you. R 9.95/km is the existing percentage amplified by the driving distance between your place as well as our branch, should you prefer for us to travel to you.Those costs may change point by extent without notice, so generously inquire about call out as well as touring costs in advance. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you just would like our specialist to take a look at your machine for your tranquility or want to find out if the appliance is fitted to operate optically, our service plan is here for you. There is no fees for the specialist we provide. You will be advised by our specialist whether an back-up or further servicing or spares restoration is needed or whether everything is in order. Regretfully, no improvements or intense labour operate will be practised during a maintenance visit, but a reservation can be made for this to be completed at your and our quickest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: All our mainline of machinery's are sold with a different barcode. Review accordingly you will constantly be able to,in any manner and at any term, check the machinery's guarantee data and maintenance history on our website or while logged off. By using the barcode we value our machinery's guarantee and assistance. Ultimate comfort are protected on both the reselling and assistance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.